If I’ve repaired or upgraded your amplifier, or you’ve purchased parts or equipment from me, I’d be grateful if you could take a moment to leave some feedback.
Your comments not only help a small independent specialist service, but also provide future customers with confidence when deciding who to trust with their equipment. Genuine experiences shared by previous customers are often the strongest foundation for that trust.
Thank you for taking the time to share your feedback.
(The feedback input form can be found at the bottom of this page.)
So pleased to have my sub up and running again , brilliant and speedy service all round . If you need your KEF sub repairing or upgrading look no further .
I appreciate that it is always difficult to make a judgement about any service you have not used before so I hope this review will help someone make a wise and informed choice.
As a summary, I can say that the service provided by KEF Repair Service is utterly professional, meticulous, reliable, customer centred and trustworthy! All rare qualities for a service I discovered via Google. As a bonus the cost is very reasonable as well!
In the last 10 years I have twice had to repair my Celestion S10 subwoofer. The first time I sent it back to Celestion. On the second occasion I used KEF Repair Service so I do have a point of comparison. I would not hesitate to use KEF Repair Service again and can recommend them to you without hesitation or qualification.
I received good advice prior to sending the control panel and once I had decided to use KRS at every stage of the repairs progress I was kept informed. I was fortunate in being able to have the unit dropped off and collected rather than using a courier although this did require a bit of extra coordinating however, excellent communication from KFS made this a painless process.
Before the repair I received full details of the diagnostics and suggestions as to any parts that could benefit from being upgraded. All costs were detailed. No payment was required until completion. After the repair I was emailed confirmation of what had been done together with a photo of the clearly faulty part, in addition, all the old parts that had been upgraded from the mother board were included in the packaging with the repaired unit. I also received some excellent advice as to how to care for the sub going forward to prevent any unnecessary stress on internal components.
If part of your cherished system fails you want to know that you are making the right choice when it comes to getting it fixed, KEF Repair Service gave me that peace of mind and if you take advantage of Mr Monev’s skill and knowledge he will do the same for you!
From beginning to end nothing short of brilliant!
I found this site using Google search, and have to say I have been so impressed by the efficiency, quality and promptness of communications and overall repair service. My Kef PSW 1000 is now back up and running and sounding as good as it ever did. A very reasonable charge for the work done, and with useful hints to give the unit the maximum possible life. Many thanks, Matt.
Excellent service throughout, PSW 2010 amp repaired and upgraded.
Very professional from beginning to end. Many thanks.
Hi, I just received my Kef PSW2500 amp back today after only 5 days of dropping it off. Set it up and works absolutely perfectly after quite a while out of service.
Great service all round and goes into detail on what needs doing etc. Very helpful.
A contact that will be saved for sure and highly recommended.
Thank you kindly.
A very rare thing in our ‘throwaway’ world, someone with the skills and will to actually repair something.
My KEF PSW2000 sub was repaired/upgraded to better than new, quick service with excellent communication throughout.
Highly recommended.
Cannot recommend this service highly enough. Communication was exceptional and my Sub was repaired and upgraded in under a week. Thanks once again.
It was a pleasure to deal with Mr Monev, and I join the list of customers whose expectations were surpassed by his high quality repair work, excellent customer service and friendly advice.
I look forward to using his services again in future.
Stoyan is brilliant at fixing these subs.
He communicates in detail and quickly to make sure you know how to get the amp out of your sub and delivered to him.
He then advises on the repair and carries it out faultlessly.
Perfect job.
Ian
Mr Monev’s service and servicing is superb – and I could not be happier with the end result. From advice regarding shipping to full explanations about suggested repairs, options and how to set my sub (PSW2010) back up. I cannot fault the experience, and I’m so pleased to get my sub back up and running and my system sounding wonderful again.
Thank you Mr Monev – it’s been a pleasure and I wouldn’t hesitate to recommend your services.
I have just received my kef psw2010 subwoofer back and everything is working fine. I found dealing with Mr Monev fantastic.everything was explained from sending the item to the problem,repair,and sending the unit back.brillant service and now i have a smile on my face again…i even went through all my settings too give my system a “spring clean”So thank you once again.
I have just received my subwoofer back and everything is working fine. I found dealing with Mr Monev very easy. He offered a professional service which I can not fault. He was very helpful with any questions I had before sending my sub to him and he kept me informed every step through the repair procedure. I would highly recommend Mr Monev and am going to keep hold of his details should I need his services again in the future. Thank you so much for a first class service.
Excellent service throughout, really cannot recommend this enough.
Communication was spot on, with advice and support all the way through.
My amp is now back up and running better than before, with a new lease of life – and the house foundations are rocking again!
My only wish is that I had found this sooner…
First class service: excellent communication throughout, great value for money and very speedy. My sub is back in perfect working condition which is great news, and a far better solution than investing in a new sub. My only wish is that I’d found this service sooner, having spent ages thinking about buying a replacement! Very happy to recommend and thank you.
Mr Monev was very friendly, professional and knowledgeable on the subs he is offering repairs to.
I didn’t realise how bad my sub had gotten until I upgraded to a 7.4.2 system and my bought a second sub-woofer PS2010 ( identical to my original faulty sub ) it thumped out the bass, this was when I realised how awful my original sub sounded.
Because of this I sought out to find a repairer rather than a replacement.
Now its full of life again and sounds great
I’m glad I found this service, it was a very quick and economical repair to the fault I had.
I would highly recommend Mr Monev to anyone who needed a repair to their beloved equipment.
I now have two sub-woofers thumping out bass, I am a very pleased chap, not sure how the neighbours are going to feel over the upcoming weeks tho’!
Thanks again Mr Monev
Highly Recommended, Am really pleased with the level of communication throughout, help with couriers, and updates throughout the process. On return of my Amp I was also impressed to see a return of all old parts removed, I have been extremely pleased throughout and have to say the Amp sounds great now its fixed. Many thanks.
Excellent repair and upgrade to my Celestion S8 subwoofer amp. There was really annoying background noise which another engineering failed to repair and I was ready to scrap it! Thanks so much for an excellent repair carried out out very quickly! Highly recommended!
Mr Monev is the John Lewis of HiFi repair.
Great communications and offered a number of repair/ upgrade options.
My KEF PSW2500 was buzzing; Diagnosed and repaired with a few days.
Excellent.
Thanks
Charles
Thanks so much for a great repair job and upgrade on my kef psw 2010 sounds great…Gary b
i shipped my faulty kef psw 2010 active sub in for repair i contacted mr monev about my problem so i shipped it off to him .
couple of days later i was contacted about fault i was took the repair and upgrades to amp and power supply got a excellent price on upgrade and repair got i arranged to have amp picked up by parcelforce returned a couple of days later with removed defective components in a bag there was abut 10 pieces. i had a look at amp a couple of changes upgraded power supply amd amp components .it was a pleasure to deal with will use again if needed and will be recomending service to friends and family if needed thank you for excellent service regards kevin
Excellent service, my PSW 2010 was returned today and works fine
Hi,
Just to let everyone know what a FANTASTIC service you provided.
Thought my 15 year old KEF PSW2000 had had its day?
You kept me very well informed with every step by email, thank you.
Received it back today and it is now working as good as new!
You even sent the old parts you replaced in a bag, cheers.
If anyone needs a KEF Repair these are the guys to trust with your system..
Like New Once again .
Thank You!!!
I have loved my KEF eggs and the PSW2010 powered sub and was pretty gutted when KEF didn’t reply to my request for assistance when the sub started buzzing. My local KEF agent simply said it was not fixable and a like for like replacement was £600. I found this service and it was simple, efficient and very affordable. I’m in Northern Ireland so simply sending it over getting it repaired and upgraded to ensure common other issues are unlikely to occur. I then got it returned and it is working perfectly again.
Delighted…
As Kef no longer supports repairs for the PSW 2010, I was resigned to having to use my KHT 2005.5 system without a sub as an upgrade cost is not possible at the moment. I came across this website with a little searching and was very pleased to find out that I was only an hour drive away.
The sub was repaired in 2 days and is now working perfectly with my surround sound system, no dramas, not expensive and with excellent communication…….
I would definitely recommend this service to anyone!
I would thoroughly recommend this service. My KEF PSW2000 sub was repaired and upgraded for a very reasonable price. This chap keeps you notified of progress by e-mail throughout. You won’t find a service like this anywhere else.
Thank you