SERVICE ADDRESS CHANGE: this service has moved from London, SW16 to Kent, TN25

Cold Weather Information

Important Warning: Allow Electronics to Warm to Room Temperature Before Use

To prevent potential damage to your electronic devices due to condensation or rapid temperature changes:

  1. Wait for Acclimation:
    When bringing electronics from a cold environment into a warmer space, allow them to reach room temperature before powering them on.
  2. Avoid Immediate Use:
    Turning on devices while they are still cold or covered in condensation can result in short circuits or permanent damage.
  3. Recommended Waiting Period:
    Depending on the size and type of the device, allow at least 6 to 12 hours for it to acclimate. Larger or more insulated devices may require additional time.
  4. Inspect Before Use:
    Check for visible condensation on or inside the device (e.g., in ports or screens). Do not use the device until it is completely dry and at room temperature.

Once at Normal Room Temperature (over 18C/65F), the item you have purchased/serviced will work as intended.

Note: Failure to follow these instructions may void warranties or cause Electrical Shock Hazard and irreparable damage to your electronics. Always prioritise safety and proper handling!

Be Patient, Wait, Let It Warm Up Before Use!